FAQs

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for all orders across Pakistan. You can pay in cash when your order is delivered to your doorstep.

Is shipping free on all orders?

We offer free shipping on orders above Rs. 2,500. For orders below this amount, a small delivery fee may apply, which will be shown at checkout.

Can I cancel my order after placing it?

Yes, you can cancel your order within 6 hours of placing it. Simply contact our customer support via WhatsApp or email with your order number

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via SMS or email. You can use this to track your parcel online anytime.

What is your return policy?

We accept returns if the item is damaged, defective, or incorrect. Please inform us within 3 days of receiving your order, and the item must be unused and in original packaging.

How do I get a return if the wrong or damaged item is issued?

If you receive a wrong, damaged, or defective item, please contact us within 3 days of delivery with your order details and clear photos of the item. Once the issue is verified, we’ll arrange a free return or replacement as soon as possible.